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Safety First

For your peace of mind

With such an activity there is inevitably a risk of injury, however, the following points should help put your mind at ease.

  • All participants wear a seat & chest harness and helmet. The harness is permanently fixed to a safety line and will catch you should you fall.
  • An instructor is on hand to attach you to the safety line.
  • Should you slip on the course and find yourself dangling and unable to move an instructor will rescue you.
  • If you are half way around the course but feel you cannot go any further an instructor will rescue you.
  • All instructors are trained by independent instructors and regularly receive in house training and development.
  • All equipment receives daily, weekly & monthly checks to ensure it is safe to use.
     

Safety Code

All users must follow guidelines and regulations issued by the centre and its staff. 

  • Participants are not permitted in the enclosure unless prompted by an instructor.
  • People suffering from heart conditions and pregnant women are not permitted on the course.
  • Long hair must be tied back and jewellery removed.
  • Any participant endangering themselves or others will be removed immediately.
  • No smoking in the enclosure or whilst wearing a harness.
Panic Policy

It is our strict policy that if a participant is deemed to be loosing control or courage that their safe completion or recovery takes priority. We will not force or push them to continue. We will encourage them, ensuring they are confident, or rescue them and take them to the end. In such situations all other participants are expected to be patient and offer help or encouragement as appropriate. Harassment, bullying, heckling and/ rushing of less confident participants by either participants or spectators WILL NOT BE TOLERATED.

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